The Future of Remote Support & Service is Here
Outpace your competition with ScreenMeet
ScreenMeet makes it simple to bring remote support, screen sharing, cobrowsing, and video chat, to your customers and employees, embedded into your platform of choice.
Connect to the end user in mere seconds. No tedious installations. No waiting. Just instant, reliable support.
Improve and Extend Customer Service and Support with Digital-First Experiences
By rapidly connecting with customers using the channel that works best for them, you can facilitate the move from in-person to online interactions, accelerate resolution times, and improve the customer experience. There is no need to create additional user accounts or have concerns about where data is being stored. Sessions launch right from your CRM/ITSM platform and the session data goes back to your existing system of record.
Watch ScreenMeet Remote Support and Live for ServiceNow in this short demo video.
Screen Share and Cobrowse For Website and Mobile App Assistance
Easily switch from basic chat to showing customers where to complete a form or walk through a complicated process with no download. You can push a link through chat, in your app or over the phone. Launched directly from your existing Agent workspace, securely view the customer screen and annotate. Our Cobrowse solution lets you mask sensitive data and remote control the mouse and keyboard if necessary. All of this helps to resolve the customer issue without having to worry about data security or privacy.
Watch ScreenMeet Cobrowse and Live for Salesforce in this short demo video.
Be on the same page as your customers and employees... literally.
Transform online support experiences with ScreenMeet.
Request a customized demo now.